FUEL EQUIPMENT SERVICE DISPATCH SOFTWARE
Maintenance Connected, Alarm to Resolution.
EKOS Fuel Site Service Management links alarms, tickets, work orders, vendors, warranties, and equipment history into one connected workflow — and turns every repair into the data behind total cost of ownership.

CONNECTS
Tickets · Work Orders · Vendors

Alarms tell you something needs attention. Service Management is how the issue gets resolved — and every repair becomes data that reveals the true cost of owning your equipment.

CENTRALIZED SERVICE DASHBOARD
Every Service Issue, Across Every Site.
'Every organization runs service differently. EKOS gives administrators one dashboard to see every open service issue across every site — so nothing slips between a detected alarm and a completed repair, no matter how many locations you run


TICKETS & SERVICE ORDERS
From Problem Identified to Work Completed.
Every maintenance issue begins with a ticket. Once approved, tickets convert directly into service orders — a seamless transition from identification to execution, with no data re-entered.

INTEGRATED VENDOR COLLABORATION
Operators and Vendors, One Set of Data.
With your permission, preferred vendors get secure access to the information they need inside EKOS. Instead of phone calls and email chains, everyone works from the same operational data.


ALARM-DRIVEN SERVICE
Fuel Site Alarms and Service Management work together. Connecting alarms directly to maintenance workflows helps organizations respond faster while reducing administrative effort.


EQUIPMENT LIFECYCLE & TOTAL COST OF OWNERSHIP
EKOS combines maintenance history, labor, invoices, and equipment data to calculate the total cost of ownership for every major fuel site asset — so you can decide when to repair, replace, or retire based on data, not guesswork.

DESIGNED FOR PREVENTATIVE OPERATIONS
Shift From Reactive to Preventative.
'EKOS turns service history into a preventative program. Recurring issues, failure patterns, and equipment age surface automatically — so administrators can schedule maintenance before a failure disrupts fueling, instead of reacting after it does.

WHY IT'S A CORE EKOS FEATURE
Fuel Site Equipment Is a Critical Asset.
When dispensers, controllers, or tank monitoring equipment fail, fueling operations are disrupted fast. Service Management keeps your infrastructure operating at peak performance.

WHERE IT FITS IN FUEL SITES
One Question: "How Does This Get Fixed?"
Service Management is the workflow layer that turns a detected problem into a resolved one — and feeds the cost data behind every long-term asset decision.

